Archive for 2019|Yearly archive page

Choosing The Wrong Help Desk Is a Costly Mistake

In Cybersecurity on September 14, 2019 at 7:04 am


If you are looking for a managed IT service or IT Compliance service in Nashville, TN,  Bowling Green, or Louisville, KY, your first consideration might be cost. However, as ImageQuest explains, this is one field where you most certainly get what you pay for. While there is absolutely nothing wrong with companies that are just starting out, when it comes to your business, you cannot trust your network to someone that uses your systems and information for on-the-job training.

We recently sat down with techs from the Nashville-based managed IT service provider. Keep reading for what they had to say on what to look for when it is time to bring a little assistance to the technology department.

Q: Thank you for sitting with us today. We will start with some basic information. What are some common IT services?

ImageQuest: Your company’s helpdesk, or IT services provider, does a lot for your business. We can not speak for other companies, but ImageQuest offers a laundry list of management and support services for companies of all sizes. We provide everything from live tech support to software installation. In general, a business owner should expect responsive support along with security solutions and network management.

Q: Nashville has dozens of managed IT service providers; how do business owners know which one is right for their company?

ImageQuest: That is certainly a difficult question to answer; however, it comes down to experience and ethics. A good tech support company will understand the complexities of networking. They will prioritize regular maintenance and monitoring and go well beyond installing simple firewalls and antivirus programs. We like to think of a computer network as a fine-tuned machine – if you are going to work on it, then you have to know how each individual component functions, otherwise you risk causing more damage.

Q: You mentioned experience and knowledge, but we notice that you said nothing about cost. How far down on the list of importance is that?

ImageQuest: All businesses want to save money, but there are some areas that you cannot afford to cut costs. We would never suggest that a business spend more than their budget can handle, but would encourage doing extensive research before selecting a managed IT service. One Nashville, TN or Bowling Green, KY-based company may be much more expensive than another, but you have to look at the value they bring to the proverbial table. If IT is not their only focus, you will essentially be paying them to gain experience.

Q: So you are saying that all technicians are not the same?

ImageQuest: Absolutely not. Just as in any industry, you have to have passion, dedication, and, most importantly, experience to accurately diagnose problems and complete repairs expediently. We choose to be very selective during our hiring process, and more than 99% of applicants are rejected. To be fair, many of them show promise, but we believe that our clients deserve only the best.

Q: Can you tell us a little bit about some of ImageQuest’s technicians?

ImageQuest: We are very fortunate to have one of the most professional staffs in the managed IT service industry. Our crew, which travels between Nashville, TN, Bowling Green, KY, and Louisville, KY, consists of Josh, Jamison, Davis, Damien, Erick, and a handful of other select IT pros and help desk support personnel. Our clients regularly remark that they were able to resolve problems not identified by previous vendors. We often receive praise thanks to their willingness and enthusiasm to respond after hours.

Q: We appreciate everything you’ve mentioned here today. Is there any additional information that you think may be of interest to our readers?

ImageQuest: We believe that everyone should know that the managed IT services industry is not regulated like other sectors, such as financial services and automotive. For this reason, it is vital that business owners do their research and ask lots of questions before signing a contract. When they have narrowed down the list, they should look for things like a money-back guarantee, readily available reference list, and around-the-clock availability. Those who are on a tight budget may want to pause for just a moment and consider the ramifications of going with a company that is ill-equipped to handle their networking needs.

Keeping Your Nashville Home Healthy After Mold Remediation

In Water Damage Specialist on August 28, 2019 at 5:37 pm

Water Damage RestorationNashville is hot. Nashville is humid. Those are two truths that can’t be denied from spring until fall. If you have experienced water intrusion, it’s crucial to keep this in mind once your restoration and mold remediation service provider has left. Failure to take the heat and humidity into consideration can leave you with another round of unsightly – and unhealthy – mold.

Keep reading as we pick the minds of Rytech’s water damage restoration professionals for a few tips to help Nashville homeowners avoid paying for mold remediation a second time.

Q: Is it possible to eliminate mold in the air?

Rytech: Yes, it is. Keep temperatures cool and change your HVAC filter every month if you are worried about mold. Keep in mind that not all air filters are created equally, and you will need a product with a MERV rating of at least 11 to remove the majority of mold spores floating around your home.

Q: Are there other ways that an air-conditioning system can help reduce the spread or return of mold?

Rytech: Absolutely. When you turn on your HVAC, air circulates throughout the home. This helps keep things dry, which is crucial if you have experienced water damage and already paid for mold remediation. Check Nashville listings for an HVAC service provider to inspect your system to ensure that it is working correctly and that there are no leaks in the ductwork. This can cost between $50 and $100 but is a small price to pay to ensure that your system is efficiently reducing humidity.

Q: Okay, so now that we know about mold in the air, what are some other factors that contribute to the problem?

Rytech: Surface mold can also be a problem, especially when it remains in a dark and humid environment. One common cause of chronic moisture, aside from excessive indoor humidity, is small leaks in the plumbing. You may not notice it for many days or weeks, but poorly sealed pipes behind the walls can leech water into the drywall or, worse, the frame of your house. Something else to look for is roof damage.

Q: How can your roof cause a mold problem?

Rytech: Your roof has one job, which is to keep the elements out of your house. If it has even a minor infraction, rainwater or melting ice can enter the structure. Like leaking plumbing, this can damage your home and cause a mold invasion. Usually, a roof leak is first noticed by discoloration on the ceiling.

Q: What about the areas of the home that you don’t often visit, such as the basement or attic? Is it possible to prevent mold in these areas?

Rytech: Our Nashville mold remediation technicians often respond to issues in attics and basements. Their experience tells us that air circulation is the best preventative medicine. Unfortunately, these areas are usually not heated or cooled, so each homeowner must ensure natural airflow.

Q: How?

Rytech: It is not difficult to ventilate the attic as most homes already come with attic vents. But, if this is not enough, contact your local roofing company or handyman to ask about installing a turbine. It is also important to have the right kind of insulation materials in place. This serves to control the ambient temperature. After a roof leak, wet insulation should be removed immediately and affected areas allowed to dry before replacing the insulation.

For more information about water damage restoration and mold remediation services, visit Rytech Nashville’s website at

Franklin Business Lawyer on Forming a Corporation in Tennessee

In Law Firm on August 10, 2019 at 12:14 pm

Boyd LawForming a legal corporation is one way to take your business to the next level. This type of structure is especially beneficial for small businesses in a growth pattern since, as Franklin, Tennessee business lawyer Brian T. Boyd points out, it limits the financial liability of the business owner. We recently sat down to chat with Mr. Boyd, who generously offered insight on the process of forming a corporation in Tennessee.

Q: When does it make sense to form a corporation?

Brian T. Boyd: I think it is a wise choice any time a business owner wants to separate their personal assets from those of their business. When your business goes from sole entrepreneur to corporation, you have some protection if your efforts fail. You are less likely to lose your home, car, and personal cash reserves. 

Q: How does a business owner begin the process?

Brian T. Boyd: I would first start with consulting a business lawyer. In Franklin and the surrounding areas, this person can assist with ensuring the business name is registered correctly with the state. Further, an experienced attorney will know how and when to file the charter.

Q: What is a charter?

Brian T. Boyd: This is simply the document needed to launch the corporation as a legal entity. It contains information such as the business name, stock structure, address, a statement of profit-seeking status. 

Q: Can a business keep the name it launched with?

Brian T. Boyd: Often, yes. However, the name must be available in the state of Tennessee. A Franklin business lawyer can help with determining if the preferred name is available. They do this by searching the Secretary of State’s website. If it is not a usable name, the business owner must use something else. Additionally, the full legal name must contain “company,” “corporation,” or “incorporated” in the title. Abbreviations of these are also acceptable.

Q: What is an incorporator?

Brian T. Boyd: This is the person, usually the business’s founder, that files the charter.

Q: What is the difference between a registered agent and a director?

Brian T. Boyd: A director is an individual appointed to a role of responsibility within a corporation. Many companies have multiple directors, which sit on a board and make decisions about the business’s operations. A registered agent is the designee for official correspondence. It is not uncommon in Franklin for a director to also be a registered agent. A business lawyer can explain more regarding the roles of each title. 

Q: How does an incorporator draft bylaws and a corporate purpose?

Brian T. Boyd: In Tennessee, a business owner is not required to create a specific corporate purpose. By default, their purpose is to engage in lawful for-profit business operations. Bylaws are also not heavily regulated, although they must be adopted by the corporation, and they have to be consistent with local laws and the initial charter.

Q: How much does it cost to incorporate a business in Tennessee?

Brian T. Boyd: Currently, the cost to file a charter is $100. Further, businesses are required to pay state and federal income taxes. In addition to these, companies are not exempt from paying property taxes in Franklin. A business lawyer and an accountant can help individual business owners determine their estimated taxes, operational costs, and other expenses.

For more information on Franklin-based business lawyer Brian T. Boyd, visit

Audi Maintenance and Repair: Nashville Shop Answers Your Questions

In Automotive on July 3, 2019 at 8:59 am

GPO TuningGerman Performance Options (GPO Tuning) is your premiere garage for Audi repair, maintenance, tuning and service in Nashville. Today, the shop, which specializes in high-end European imports, answers some common questions about how to maintain your Audi, and when it’s time to have it in for a checkup.

Q: Why is it important to use a shop that specializes in Audi repair?

GPO Tuning: Every vehicle has a specific set of internal components. As such, no two makes or models are exactly alike. Each manufacturer has a specific idea of what works best, and import vehicles are often very different than domestic cars and trucks. For this reason, it makes sense to partner with a mechanic that is intimately knowledgeable about your specific car. Think of it is going to a specialist for your own health – you would not visit a dermatologist to treat foot and ankle problems. Likewise, it is usually best to find a mechanic that has in-depth experience in Audi service. In Nashville, we like to think that we provide the most comprehensive set of services for Audi vehicles.

Q: What are some common problems in Audi vehicles?

GPO Tuning: One of the most relevant issues that we see is among new owners who do not understand that a turbo engine must be maintained differently than a standard one. When changing the oil, which is an important Audi service, Nashville vehicle owners should request a full synthetic, and have the oil changed according to vehicle specifications.

Q: When should the coolant system be checked?

GPO Tuning: Technicians at our Audi repair shop in Nashville recommend having your coolant levels checked and coolant tested each time you are in for an oil change. If you believe that you have a coolant leak, our service center is available to check the reservoir. Often, coolant leaks initiate toward the rear of the motor, making them difficult to detect.

Q: It has been said that Audis often have electrical issues. Is this true?

GPO Tuning: It is not uncommon for certain models to have issues supplying sufficient power to the electrical system. Sometimes, this can result in intermittent window operation. Others, the trunk may not close properly or the sunroof will not respond. When this happens, it is time to seek immediate Audi repair. Nashville drivers cannot afford for their vehicles to become inoperable, so the sooner you can schedule service, the better.

Q: How often should the braking system be inspected?

GPO Tuning: This largely depends on your vehicle and driving habits. However, it is typically advised to have the brake fluid swapped out every three years, or at the 30,000-mile mark. If you drive in stop and go traffic, you may need to change your fluid, brakes, and rotors more often to avoid expensive and premature Audi repair. As Nashville traffic continues to get more and more congested, your braking system becomes even more crucial to your safety.

Q: How can I find out more about my vehicle?

GPO Tuning: The first place we would suggest is looking at your owner’s manual. If you do not have one, contact your dealer for a replacement. They will need your vehicle identification number (VIN) to provide you with the proper documents.

Nashville’s GPO Tuning was founded in 2003 and offers white-glove service for your German import. We specialize in Audi repair and service and take pride in offering competitive rates without sacrificing quality. Visit or call 615-392-5498 for more information.

Everest Gymnastics Answers Questions About Performance Improvement

In Sports on June 28, 2019 at 1:24 pm

Everest GymnasticsImprovement is the ultimate goal of any gymnast. But, making progress on the bars, beam, vault or mat is not just a matter of want, it takes work. Keep reading as the coaches from Everest Gymnastics open up about the secret to improving gymnastics skills.

Q: What should an athlete do before practicing a gymnastics routine?

Everest Gymnastics: Warm up. A proper warm-up routine should begin with mild cardiovascular exercises. Next, stretching will help to ensure the muscles do not become overworked and that the joints are properly primed and ready to bend and flex.

Q: Is there a right way to do a handstand?

Everest Gymnastics: Yes, actually. Many beginning gymnasts find that they have more stability with an arched back. However, this form can take a toll on the spine. A proper handstand means your feet are directly over your head in as straight a line as possible. The stomach should be pulled in, and the toes pointed to the sky.

Q: How should a gymnast prepare for more advanced moves on the mat?

Everest Gymnastics: Even young gymnasts can do a cartwheel or handstand. However, movements such as a back walkover require a bit more concentration. We would suggest mastering all of the fundamentals before advancing. Learning how to do the splits – and practicing regularly — will also help as it improves flexibility.

Q: Do you suggest athletic tape?

Everest Gymnastics: Absolutely. Athletic tape is extremely flexible and can support the joints during gymnastics events, including the mat, bars, and balance beam. 

Q: How much time should an athlete practice when they are not at the gym?

Everest Gymnastics: We do not encourage practicing skills at home because there is so much room for error. Having a coach nearby ensures that the student gets immediate feedback and can correct their form as needed to help prevent injuries. We do, however, encourage regular exercise and stretching at least a few times each week, and especially when students miss a class. 

Q: What is the best way for a beginning gymnast to practice moves on the beam?

Everest Gymnastics: The beam can be a scary place for young students, and we recommend practicing on the mat to improve confidence. To do this, apply a 4-inch wide strip of tape to the mat and pay attention to where your feet land.

Q: Is there a secret to becoming the best?

Everest Gymnastics: Being “the best” takes countless hours of practice and uninterrupted dedication to gymnastics. It also requires a bit of natural talent and the right instructors to help hone an athlete’s skills. All students, however, can improve by simply recording their progress and making note of areas that need improvement.