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Replacing Security Guards With Cameras

In Security on August 28, 2020 at 11:17 pm

ICU SecurityStatics reveal there are more than a million security guards working in the United States. For business owners and residential property managers, having a security guard on-site is reassuring as it can help ensure the safety of property, employees, customers, and residents. Not many realize, however, that there are risks involved in relying on security guards alone. 

Lack of training. Many states mandate that security guards receive approximately eight hours of pre-assignment training, 8-16 hours of on-the-job training, and eight hours of annual training. Unfortunately, there are a lot of companies that hire undertrained security guards, hoping they will learn the skills they need as they go along. They do not always follow the proper protocols, which endangers lives and property.

Physical limitations.  A security guard cannot be in different places at the same time. Even if the guard focuses on identified hotspots, there are still details that can be overlooked. Hiring a team of guards entails costs that some businesses can not afford.

Bias. Over time, security guards form relationships with the people they are hired to protect, such as tenants and employees. This might affect their objectivity on the job.

Human error. When emotions are running high, lapses in judgment are more likely. A guard might act inappropriately or escalate a situation unnecessarily when under pressure.

Time and time again we’ve heard of security personnel involved in bribery cases. Security guards are sometimes exposed to situations where their integrity can be compromised.

Occupational hazards. Because of the nature of their job, guards are more likely to be fatally injured than the average worker. 

Left unchecked, these risks can lead to costly consequences.

Live remote video monitoring

As technology continues to evolve to become more efficient and affordable, more companies are augmenting or replacing traditional security guards with live remote video monitoring. The system lets managers of apartment complexes, industrial hubs, and office buildings view on-site cameras from virtually anywhere, which can aid in identifying and preventing crime before it happens.

Remote video monitoring is just as effective as security guards, if not better. Traditional guards have a limited view of the premises, especially in larger sites. Video monitoring technology allows operators to cover multiple areas simultaneously and see what’s going on from angles that might be difficult for guards to access.

Businesses benefit from additional savings, as remote video monitoring systems only cost a fraction of what it would entail hiring a traditional guard. Incident response time is also faster. Operators can see any suspicious activity as it happens, which lets them make judgment calls in real-time.

Surveillance systems can be calibrated to meet different security requirements; businesses can set what views they want to access and determine what the response levels are for different situations. Surveillance systems can also be equipped with audio deterrents to warn trespassers they have been detected. 

Remote video systems monitor 24/7. Having archived footage is very useful especially if video evidence is required to move an investigation forward. Unlike guards, video systems do not stop. Moreover, remote video monitoring systems take the guesswork out of surveillance as these provide a factual portrayal of what actually happened. Guards might forget some details while recalling the incident.

Security camera installation expert ICU Security works with video surveillance solutions provider Stealth Monitoring to provide Nashville-based businesses with cutting-edge remote video monitoring systems. ICU Security can assign a team member to operate the systems as needed and provide a bull horn to deter property intruders from going any further.

Established in 1999, ICU Security are Nashville-based security camera installation specialists serving communities in  Brentwood, Murfreesboro, and Franklin, TN. Get in touch by calling (615) 208-2891.

 

 

 

 

The Big Pivot: Technologies to Support a Fully Remote Workforce

In Uncategorized on June 26, 2020 at 10:21 am

ImageQuestIn this day and age, people expect to be able to work from anywhere. This requires an easy and secure way to access their files and accomplish their jobs. Moreover, remote working will be the norm for at least as long as COVID-19 remains a threat, or even longer. A Gartner survey of Chief Financial Officers revealed that 74 percent expect to shift some of their employees to permanent remote work.

VPN may soon be a technology of the past

Often defined as private gateways to the Internet, organizations have long relied on Virtual Private Networks (VPNs) to access their in-house network from remote locations. VPNs encrypt and decrypt data traveling between two endpoints, such as an employee’s laptop at home to a server in the office.

The increased amount of people working remotely has brought to light the limitations of this 30-year old technology. Files don’t load as fast as needed when there are a lot of users connecting to it, creating frustration and workflow breakdowns. VPNs can also be out of date and pose potential data security risks. 

The time has come for organizations to explore new solutions.

Ensuring remote work productivity with DaaS and Microsoft Cloud

Cloud-based solutions offer more secure ways to access networks remotely: Desktop-as-a-Service (DaaS) and Microsoft Cloud. Access to servers is provisioned per worker and is not controlled by a VPN bottleneck.

With DaaS, all business applications, data, processing, and storage are hosted in the Cloud. There are no on-premise servers; these reside in a secure data center. Nashville-based Cloud computing service provider ImageQuest recommends DaaS for companies with massive data processing requirements such as insurance companies or healthcare institutions. A remote worker logs on to a data center through a laptop with DaaS access software. All functions take place at the data center and not on the device. Because files and software are in the same location as the data center, data processing is just as fast as when a corporate desktop is used.

Ideal for companies accessing software via the internet, Microsoft Cloud stores all documents and data on the Cloud. Excel spreadsheets and PowerPoint presentations, for example, are stored securely in Microsoft data centers spread across the United States and are constantly updated. Workers can download files to their devices and collaborate in real-time using Microsoft’s Cloud tools.

Communication and collaboration tools essential for remote work

The prevalence of remote work has led to the popularity of video technology, which is now the go-to for meetings and webinars; and Voice Over Internet Protocol (VoIP), which provides remote workers with an office number that routes calls to their mobile phones, delivers voicemails over email, and keeps them connected wherever they are. Additionally, collaboration tools like Teams, Trello, and Slack enable teams to communicate internally and stay on top of ongoing projects.

Cloud-based solutions optimize business operations

Cloud data centers provide automatic patching and software updates – teams can be sure that they are using the most updated version. 

Storing data on the Cloud is an effective business continuity strategy. Measures such as Multi-Factor Authentication, system-wide updates, regular security patching, and stringent access controls reduce the threat of hacking, malware, and cyber attacks that could wipe out company and client data. In the event of a disaster, businesses can easily access and restore all data from any device with little or no downtime.

A Cloud data center can help meet regulatory data compliance requirements. Located in Nashville, Cloud computing service expert ImageQuest uses data centers with a SOC 2 Type 2 attestation, which means their data practices and policies are audited annually to ensure they follow best practices in data security and data privacy compliance.

Moreover, Cloud usage can be reduced or expanded depending on current operational requirements. This gives businesses the agility to adapt to changes in the economic landscape as they are not burdened with unnecessary equipment or outdated (and taxable) legacy systems. The Cloud offers on-demand IT capability at a lower cost compared to investing in an in-house IT infrastructure.

Bear in mind that the implementation of these solutions requires thorough assessment and planning. Remote workers must have access to broadband internet, which is currently defined by the Federal Communications Commission as 25 Mbps download annd 3 Mbps upload. Internet speeds slower than that will hamper productivity and defeat the purpose of the intended technological upgrades.

Businesses also need to consider the worker’s home internet security. What devices are used for work? Are these devices shared among family members? What security apps are installed on these devices? Teams might have to be provided with company-issued devices to ensure data security.

Being on the Cloud will be just as essential as having a business website. This will ultimately help grow your bottom line and keep you a step ahead of the competition.

If you are looking for a Managed IT company that’s in the best position to provide counsel on Cloud computing services in Nashville, Louisville, or Bowling Green, visit ImageQuest online or call 888.979.2679 for more information.

ImageQuest Clients Seamlessly Transition to Remote Work Amidst COVID-19 With DaaS

In Cybersecurity on April 17, 2020 at 12:26 pm

ImageQuest

Nashville-based cybersecurity service provider ImageQuest shares that remote work technology systems such as Desktop-as-a-Service (DaaS) have helped nearly 3,200 workers transition to a remote working environment amidst the COVID-19 outbreak.

“The new virtual desktop environment is working great,” says Tom Richardson, Director of Information Technology for Houchens Insurance Group. 

“Our employees have been able to transition to working from home seamlessly during the social distancing situation. We have received a lot of positive feedback and have quite a few working from home today.

“This situation would have been a nightmare if we hadn’t have migrated to the virtual desktops. Thank you and your team for getting us here!”

Another client writes, “Thankfully we implemented the DaaS last year which is allowing us to have a portion of our teamwork remote to hopefully prevent contagion.”

DaaS is a cloud-based model that allows users to work from anywhere using any laptop or device. Multiple users can access files and software applications, all of which are hosted on a third-party cloud provider. DaaS providers manage virtual desktop infrastructure deployment, maintenance, security, upgrades, data backup, and storage. 

More enterprises are adopting DaaS solutions because of the following benefits:

It is flexible. Workers can access desktops and applications from virtually anywhere, ensuring productivity.

It is scalable. Businesses can scale up or down depending on their requirements, and they can augment their workforce during peak seasons or when deploying satellite offices.

It reduces business disruptions. Enterprises can stay up and running even in the event of a natural disaster since there are no hardware dependencies.

It is cost-efficient. DaaS providers offer monthly or annual subscription models; businesses only pay for what they use.

It is secure. DaaS offers secure user access points and simplifies desktop and app management processes.

For organizations working with proprietary information such as intellectual property, personal and health information, and trade secrets, it might take some time to deploy DaaS since it requires more in-depth preparation and planning than Virtual Private Networks (VPNs). While VPNs allow users to download data to their devices so that the user can work without an Internet connection, there is a higher risk of data theft, and businesses would be dependent on their workforce to keep devices updated and secure.

DaaS ultimately empowers teams to work safely from anywhere, even at home. Data remains in the cloud, away from unauthorized downloads, duplications, and transfers – providing the same level of protection as a corporate environment.

Servicing Nashville, Louisville, and Bowling Green, ImageQuest’s curated suite of technology solutions include managed IT, cybersecurity, IT compliance, and IT consultancy.