PRESENTATION SOLUTIONS.ORG

TexasLending.com Q&A: Customer Edge

In Finance on August 29, 2012 at 6:00 am

TexasLending.com

TexasLending.com

TexasLending.com has won awards and recognition for its stellar customer service, and now the company is taking it even further with the Customer Edge program. Since the initial announcement, TexasLending.com has been fielding questions from customers about the new program. Here are a few of the most common inquiries TexasLending.com receives about this exciting new opportunity.

Q: How do I qualify for the home rebate?

A: The first step is to register for the TexasLending.com Customer Edge program at http://www.txlcustomeredge.com/register.htm. The customer will then be connected with a TexasLending.com representative, who can help him or her find a qualified real estate agent.

Q: What is the rebate amount?

A: If a Customer Edge member buys or sells a home through one of the program’s brokers, that member will receive a 20 percent rebate on the commission earned by that broker. On a $100,000 house that’s $600. A $500,000 home would merit a $3,000 rebate.

Q: What if my home sells for less than $100,000?

A: A home must sell for at least $90,000 to qualify for the TexasLending.com Customer Edge rebate. The closing must also be with TexasLending.com.

Q: I understand TexasLending.com Customer Edge members also get a discount on moving vans?

A: Thanks to our Customer Edge program, TexasLending.com is now able to offer volume discounts on moving vans and movers through United Van Lines. Customer Edge members also receive discounts on SAM moving storage containers.

Q: What other discounts do TexasLending.com Customer Edge members get?

A: Customer Edge offers discounts to TexasLending.com clients on home and auto insurance through our partnership with Liberty Mutual.

Q: There are also some future benefits coming up, right?

A: That’s correct. TexasLending.com will offer Customer Edge members a unique service where all utilities can be connected through just one point of contact when a customer moves. This benefit isn’t available yet, but it’s coming soon.

Q: Is there a fee to join Customer Edge?

A: Not at all. Just visit the TexasLending.com website at http://www.txlcustomeredge.com/register.htm and sign up. Once a customer has registered, a representative will be in contact shortly. TexasLending.com can also help customers register at our Dallas-Fort Worth office.

Q: Once I’ve closed on my home, how will I get my rebate?

A: Contact your TexasLending.com Customer Edge representative to report that your closing is complete. Within thirty days, you’ll receive a check in the mail.

For more information, visit TexasLending.com online at http://www.texaslending.com

TexasLending.com
4100 Alpha Rd,
Dallas, TX 75244
NMLS# 137773

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: