Posts Tagged ‘Texas Lending’ Q&A: Customer Edge

In Finance on August 29, 2012 at 6:00 am has won awards and recognition for its stellar customer service, and now the company is taking it even further with the Customer Edge program. Since the initial announcement, has been fielding questions from customers about the new program. Here are a few of the most common inquiries receives about this exciting new opportunity.

Q: How do I qualify for the home rebate?

A: The first step is to register for the Customer Edge program at The customer will then be connected with a representative, who can help him or her find a qualified real estate agent.

Q: What is the rebate amount?

A: If a Customer Edge member buys or sells a home through one of the program’s brokers, that member will receive a 20 percent rebate on the commission earned by that broker. On a $100,000 house that’s $600. A $500,000 home would merit a $3,000 rebate.

Q: What if my home sells for less than $100,000?

A: A home must sell for at least $90,000 to qualify for the Customer Edge rebate. The closing must also be with

Q: I understand Customer Edge members also get a discount on moving vans?

A: Thanks to our Customer Edge program, is now able to offer volume discounts on moving vans and movers through United Van Lines. Customer Edge members also receive discounts on SAM moving storage containers.

Q: What other discounts do Customer Edge members get?

A: Customer Edge offers discounts to clients on home and auto insurance through our partnership with Liberty Mutual.

Q: There are also some future benefits coming up, right?

A: That’s correct. will offer Customer Edge members a unique service where all utilities can be connected through just one point of contact when a customer moves. This benefit isn’t available yet, but it’s coming soon.

Q: Is there a fee to join Customer Edge?

A: Not at all. Just visit the website at and sign up. Once a customer has registered, a representative will be in contact shortly. can also help customers register at our Dallas-Fort Worth office.

Q: Once I’ve closed on my home, how will I get my rebate?

A: Contact your Customer Edge representative to report that your closing is complete. Within thirty days, you’ll receive a check in the mail.

For more information, visit online at
4100 Alpha Rd,
Dallas, TX 75244
NMLS# 137773

Texas Lending ( Home Equity Loans

In Finance, Real Estate on July 18, 2012 at 1:25 pm
Texas Lending

Texas Lending

Texas Lending ( has spent more than a decade in the Dallas-Fort Worth area, building a reputation for providing quality, one-on-one service to homeowners. Each step of the process in securing a home loan through Texas Lending is made easier by the company’s focus on convenience. Texas Lending recently spoke with Presentation Solutions about a topic of concern to many consumers in today’s economy: home equity loans.

Presentation Solutions: Dallas-Fort Worth offers many solutions when it comes to home equity loans. What sets Texas Lending apart from all the others?

Texas Lending: We give each client a completely customized experience, from start to finish. Securing a home equity loan can be a complicated, overwhelming process and we’ve found that by breaking it down for our clients, we make it better for everyone involved. We’ve even taken some of the strain out of all the closing paperwork.

Presentation Solutions: Closing paperwork is definitely complicated. How does Texas Lending help with that?

Texas Lending: We’re one of the first mortgage lenders in the Dallas-Fort Worth area to offer e-signature capabilities. No more signing your name a thousand times in a row.

Presentation Solutions: I’m sure that’s a relief for your clients! Is Texas Lending seeing an increase in home equity loans due to the economy?

Texas Lending: Yes. The number of clients coming in for home equity loans, as opposed to traditional mortgage loans, has seen a marked increase. We’ve found that many homeowners are opting for major home renovations in lieu of moving, since many homes have not increased in value in recent years.

Presentation Solutions: What types of home loans are available to homeowners who visit Texas Lending?

Texas Lending: For those who qualify, we offer fixed term loans, as well as variable term loans.

Presentation Solutions: What will a homeowner need to qualify for a home equity loan?

Texas Lending: Several factors are taken into consideration starting with a good credit history  and your loan-to-value ratio. There are also closing costs associated with most home equity loans.

Presentation Solutions: How will a homeowner know which type of home equity loan is best?

Texas Lending: Since each person’s situation is different, we sit down with each customer and review his or her individual needs. In some cases, a home equity loan may not be advisable at all.

Presentation Solutions: What about balloon payments?

Texas Lending: With a balloon payment, the homeowner pays only the interest for the term of the loan, but at the end of the loan, the full amount comes due. Often the homeowner refinances at that point. We make sure our clients know the full terms of a balloon loan before making that choice.

For more information, visit Texas Lending online at
4100 Alpha Rd. Suite 400
Dallas, TX 75244
NMLS# 137773