Posts Tagged ‘Collex Collision Experts’

Collex Collision Experts Utilizes Auto Watch’s State of the Art Technology

In Automotive on May 20, 2010 at 10:55 am

Thanks to a 30-year record of good hard work, Collex Collision Experts have become Metro-Detroit’s leader in auto body repair. Collex Collision Experts have reached the top because of their commitment to customer service and knowledgeable use of the latest automotive repair technology. Excellent service and innovative technology are the mainstays of Collex Collision Experts’ impeccable body shop reputation.

Collex Collision Experts takes the technical side of business very seriously. To remain ahead of the industry curve, Collex Collision Experts maintains a full time IT department. The IT department at Collex Collision Experts constantly works to improve existing systems and develop new programs. With a strong information technology infrastructure, Collex Collision Experts makes sure they have the best possible communication channels between mechanics, service reps, and the ever-important customers.

For example, the technology infrastructure at Collex Collision Experts provides a free service called Auto Watch. Auto Watch is a web-based monitoring system that allows customers to get daily, even hourly updates of their car’s progress during repairs. Technicians at Collex Collision Experts take periodic digital photographs of each client’s car during the job and post the photos on the company’s website. This way, Collex Collision Experts customers can keep tabs on their car 7 days a week, 24 hours a day, from the convenience of a computer at home or at work.

Collex Collision Experts knows that auto body repair, especially in the Metro-Detroit area, is a highly competitive industry. To remain at the forefront of that competition, Collex Collision Experts makes sure that each facility is powered by the latest auto body repair technology. These technologies include vacuum-sealed downdraft paint and bake booths, laser alignment machines, and computerized paint mixing. On the customer service end, Collex Collision Experts use the latest technologies to provide Auto Watch live repair monitoring and a host of other services that make repairing a car after an accident as comfortable as possible.

Collex Collision Assists Drivers in Post-Accident Procedures

In Automotive on May 20, 2010 at 9:13 am

Collex Collision is a Michigan based auto body repair organization with over a dozen locations across the Eastern United States. Most clients come to Collex Collision because they have been involved in an accident. Collex Collision knows that car accidents can be very frightening and disorienting experiences. Nevertheless, Collex Collision reminds drivers that there are a few basic steps to keep in mind if ever involved in a collision.

The first order of business at the scene of a car accident, notes Collex Collision, is to make sure that all passengers are safe and sound. If the accident is in the flow of traffic, advises Collex Collision, move out of the way of traffic. By the same token, adds Collex Collision, if the scene of the accident is isolated away from traffic, do not move the automobiles from the position of impact until a police officer arrives on the scene to make a report. If anyone is injured, call 911 for medical assistance. Collex Collision reminds drivers that it’s essential to call the police, no matter what. The police will assess the scene of the wreck and write a report, explains Collex Collisions, which will be indispensable during the insurance claim process later.

Collex Collision suggests that it’s best to refrain from discussing the accident with other drivers involved. Only discuss the accident with the reporting police officer or an insurance representative. According to Collex Collision, this suggestion is for each driver’s own legal protection. Car accidents tend to get a lot of adrenaline flowing, notes the team at Collex Collision, and it can be challenging to stay calm. In such an excited state, Collex Collision says it is unwise to discuss the accident right away.

Collex Collisions says that many drivers in an accident, simply because of the emotional tension of the experience, tend to mistakenly admit fault even when they were not at fault. Collex Collision warns drivers not to admit guilt at the scene of an accident, even if it feels like the “right” thing to do. Check for injuries, wait for the police, fill out a report, and then call the insurance company. Leave the discussion of fault to the insurance companies, advises Collex Collision. It’s their specialty.

For more information about Collex Collision, call 888-426-5539 or visit them on the web at